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Terms & conditions

a- Acceptance

A quotation does not guarantee the equipment being available on the date specified until the booking is confirmed and accepted by Congress Rental.



b- Terms of Payment

The quotations are net and payment of 50% deposit upon receipt of your order, the balance of the hire charge will be payable within 21 days of the close of your conference.



c- Risk

For the duration of the period of the hire, the Hirer shall be liable for any loss, theft, destruction or damage to the equipment howsoever arising (other than directly from Congress Rental negligence) and shall reimburse Congress Rental such sums as shall be necessary to replace lost equipment or repair damaged equipment.


This risk is always with the Hirer unless there is an offer and acceptance of insurance explicitly outlined in the proposal.

The value of items for reference:


Description

AUD$ Replacement Cost

Infra-Red Receiver

$480

Headphones

$30

Wired Conference Microphone

$1,200

Wireless Conference Microphone

$1,980

IML Communicator

$810

Clikapad

$250

Tour Guide – Delegate Unit

$430

Tour Guide – Interpreter Unit

$1,300

 



d- Responsibility of the Hirer

Unless otherwise agreed in writing, it is the responsibility of the Hirer to ensure that:-

1- The Congress Rental can gain access to the venue at the installation times specified in the quotation.

2- The venue is properly set out for the conference with any platforms or tables in position.

3- All equipment, once installed, will remain in place and that, for the period of the hire, the conference room will not be required for other purposes (e.g. Dinners, dances, receptions etc), which would entail the equipment being dismantled and reinstalled.

4- Adequate time is made available at the conclusion of the proceedings for the dismantling and removal of the equipment.

 

5- Sufficient equipment is ordered, as Congress Rental cannot guarantee additional equipment being available subsequent to the booking. (Although we will do our best to help)



e- Warranty

The company warrants that the equipment supplied will be in normal performance adequate for the Hirer’s stated requirements. The company cannot be held liable for failure of the equipment to operate due to venue mains failure or interference by unauthorized persons. The company does not accept liability for damage or loss sustained by the Hirer arising from the failure of the equipment except where the Hirer is entitled to the benefit of conditions or warranties implied by The Trade Practices Act or similar legislation in which case the liability of the company in the case of equipment shall be limited to the repair of the equipment or, at the option of the company, the replacement of the equipment or the supply of the equivalent equipment; or in the case of services shall be limited to the supplying of those services again.



f- Force Majeure

The company shall not be held liable to the Hirer if fulfilment of its obligations under the contract is prevented or hindered by force majeure. For the purposes of this condition, force majeure shall mean any circumstances beyond the control of the company.



g- Cancellation

In the event that the Hirer wishes to cancel the contract or part thereof, a cancellation charge applies

Time Frame of Cancellation Charge

 

 

Less than 24 Hours

100% of Contract Price

24 Hours – 3 Days

50% of Contract Price + any expenses attributable to the event.

3 Days – 1 week

20% of Contract Price + any expenses attributable to the event.

More than 1 Week

Any expenses attributable to the event.

 



h- Interpreters

It should be noted that this quotation from Congress Rental does not include the supply of multi-lingual interpreters. Unless expressly offered with a price.



i- Receivers

The conference organizers will handle distribution and collection of individual receivers and headphones to each delegate. For the duration of the period of the hire, the Hirer shall be liable for any loss, theft, destruction or damage to the equipment howsoever arising. See Condition C – Risk

 



j- Headphones

Headphones will be provided from Congress Rental are fully wrapped, neat and tidy. A charge of $0.10 will be applied for each headphone that is returned unwrapped.



k- Copyright

Payment of copyright or performing rights fees is the responsibility of the Hirer, and the Hirer will indemnify Congress Rental against proceedings or charges in respect of such matters. Recording of the interpreted word is subject to copyright and the Hirer will ensure that prior permission to record the interpreted word has been obtained from the interpreters.

 



l- Audience Response / Voting – Service Guarantee and Content Sign off

If 80% of content is finalized at least 48 hours before your show begins we guarantee that you’re content will go through rigorous testing and quality control to ensure a technically excellent result onsite. If more than 20% of questions need to be programmed or reprogrammed, your set up and testing time may be compromised. Additional programming charges of will apply if out of hours programming time is required.



m – Express Service – Audience Response / Voting

Where presenters are busy or travelling it is often difficult for them to prepare in advance. Where questions are provided less than 12 hours prior to the event an express service is provided at AUD$195 per hour.